Home How To Fix: Instagram Direct Message Video Not Playing

Fix: Instagram Direct Message Video Not Playing [2022]

  • Instagram is a photo and video sharing social media platform.
  • It also allows one to share videos via direct messages.
  • I will discuss the methods to fix Instagram Direct Message Video Not Playing.
Instagram Direct Message Video Not Playing

Many IG users use the power of direct messages to promote their videos. As some of them also share the videos to let others know about the crazy stuff that’s available on the platform.

Visit: How Much is Instagram Worth

But in hard times when IG isn’t working at its full potential, the video stops playing. Some users also get the Post Not Available messages, which is kind of rude.


How Do I Fix Instagram Direct Message Video Not Playing?

Multiple methods can be implied to fix the IG videos not playing in direct messages issue. I’ve discussed all the possible ways in this section to help you make the most out of Instagram.

Total Time: 6 minutes

Check your Internet Connection

It is also possible that your smartphone is connected to a network that’s not alive-n-kicking.

In that case, try consulting with websites like “speedtest.net”. Because such websites allow you to check the downloading and uploading speed of the connected Wi-Fi or cellular data.

If you encounter, slow internet speed, shift to a different network, so that Instagram Not Playing Videos Automatically.


In case you received a video from an IG user whose from another country, you should try using a VPN to access it. Because most videos will not appear in your messages section if they violate the policies of your local network authorities.

So the very first thing you need to do is to install and enable VPN services on your smartphone. Afterward, launch the video from the Direct Message that wasn’t playing before.

Update Instagram

Always keep your Instagram app updated to the latest version. Because the developer delivers the fixes for the previously encountered bugs in the shape of updates.

If you are using an Android device, update the app from Google Play. Else, iPhone users can manually update IG from the App Store.

Clear Instagram Cache (Android)

Only Android users have the option of clearing the cache of the Instagram app. They need to do it to clear all the junk files that are interrupting the real-time app’ interface.

1. Long-tap on the icon of Instagram and select App Info.

2. Navigate to the Storage section.
Instagram Direct Message Video Not Playing
3. Tap on the Clear Cache button.

Ask the Owner

In case nothing seems to work or you are still getting the “Post Unavailable” message on the received videos, it’s time for you to ask the person who sent them.

Because it’s possible that the owner has deleted the video or it was automatically deleted by the IG, as it violates their terms of service.

Also, check the owner’s profile, because if he has shifted his account’s visibility to private and you are not friended with him, you will not be allowed to view the video.

Check Video Format

Most video formats are supported by Android and iOS devices. It’s usually never a bother to check out the format of the video because it’s mostly supported by the app and device.

So what you need to do is to copy the URL of this video and paste it inside the URL bar of a web browser. If that video is playing perfectly in the browser, it means that the video format isn’t supported by the app.

That’s all, thanks for your time spent reading about ways to fix Instagram Direct Message Video Not Playing, at it’sDailyTech.

A How-To expert, who's keen to help those who are unable to make the most out of their electronic devices. Especially the ones who don't want everything to be served on a plate.


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